All systems operational

Updated Sun, 24 May 2026 16:07 UTC
Last check · 43s ago

Service status — last 90 days

API

Charges, refunds, payment intents, customers, payouts

100.00% uptime · 90d
Operational

Webhooks

HMAC-signed event delivery + retries

99.99% uptime · 90d
Operational

Dashboard

Merchant web app

99.99% uptime · 90d
Operational

Terminal

Reader pairing, BBPOS WisePOS connectivity

99.74% uptime · 90d
Operational

Processor (upstream)

Underlying processor — surfaced for transparency

100.00% uptime · 90d
Operational

Incident history

major

Webhook delivery delays — up to 14 minutes

2026-04-28

A backed-up retry queue caused webhook deliveries to be delayed by up to 14 minutes for 2h 36min. No events were lost; all retries succeeded.

03:11 UTCAlert: webhook delivery latency p95 > 60s.
03:34 UTCIdentified runaway consumer holding queue partition.
04:08 UTCRestarted consumer pool; queue draining.
05:47 UTCAll deliveries caught up. Monitoring for 30min before closing.
Resolved28 Apr 05:47 UTC
Webhooks
minor

Dashboard search slow

2026-04-12

Dashboard global search ⌘K returned results in 4–6s instead of <500ms. API was unaffected.

18:34 UTCResolved by scaling search index replicas.
Resolved12 Apr 18:34 UTC
Dashboard
minor

API: 0.4% error rate on /v1/payment-intents

2026-03-30

Brief spike to 0.4% error rate on charge creation due to a database failover. Failed requests returned a clean 503 with `Retry-After`.

22:51 UTCFailover completed; error rate back to baseline.
Resolved30 Mar 22:51 UTC
API